DATA POLICY

We take your privacy seriously and comply with the Swiss federal act on data protection (FADP) to ensure the security and responsible handling of your personal information. Below is a summary of our data practices:

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1. Data collection
We collect personal data necessary for processing your orders, such as your name, email address, shipping address, and payment details. Additional information may be collected for customer support or marketing purposes with your consent.

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2. Purpose of data usage
Your personal data is used for the following purposes:

• Fulfilling orders and processing payments

• Communicating with you regarding your purchases

• Improving our services and tailoring your shopping experience

• Complying with legal obligations

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3. Data sharing

Your data will only be shared with trusted third parties (e.g., payment processors, delivery services) to the extent necessary to fulfill your order or comply with legal requirements. We do not sell your data.

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4. Data security
We employ appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse, in line with the FADP’s requirements.

 

5. Your rights
Under Swiss law, you have the right to:

• Access your personal data

• Request corrections or updates

• Withdraw consent for specific processing activities

• Request the deletion of your data unless required otherwise by law

 

6. Contact
For any questions or to exercise your rights, please contact us at office@cycleup.ch.